Help & Support

Getting Started

1. Create Your Account

  1. For Admin Use

2. Upload Content

  1. Go to Content page
  2. Click Upload button
  3. Select images (PNG, JPG) or videos (MP4, WebM)
  4. Content will be stored and available for playlists

3. Create Playlists

  1. Go to Playlists page
  2. Click Create Playlist
  3. Add content items and set duration for each
  4. Choose layout (FullScreen, 1x2, 2x2)
  5. Save the playlist

Download Clients

Go to Downloads page to get player applications for your display devices.

Windows Player

For Windows 10/11 PCs and signage players

Android App

For Android phones, tablets, and TV boxes (Android 7.0+)

Samsung Tizen

For Samsung Smart Signage displays (SSSP 6.0+)

LG webOS

For LG SuperSign displays (webOS 4.0+)

Configure Clients

Windows Player Setup

  1. Download and install the Windows player
  2. Run the application
  3. Enter your Server URL (e.g., http://your-server:8080)
  4. Enter a License Key generated from the Licenses page
  5. Enter a Display Name to identify this screen
  6. Click Connect to register and start playing

Android App Setup

  1. Download and install the APK file
  2. Open the SignVision app
  3. Enter your Server URL
  4. Enter your License Key
  5. Enter a Display Name
  6. Tap Connect

Samsung Tizen TV Setup

  1. Option A: Install via USB - Copy .wgt to USB, go to Settings > Device Manager > Install App via USB
  2. Option B: Open TV browser and navigate to: http://your-server:8080/player/web-tv/test.html
  3. Enter Server URL, License Key, and Display Name
  4. Click Connect to start playing

Assigning Playlists to Clients

  1. Go to Clients page
  2. Find the client you want to configure
  3. Click Assign button to assign a playlist that plays forever
  4. Or click Schedule to set specific times for playlists
  5. Client will automatically sync and display content

Contact Support

For any questions or support, contact us at:
support@signvision.app

We typically respond within 24-48 hours.